Privacy Policy
1. Data Privacy at a Glance
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information on data protection can be found in our privacy policy below.
The data processing on this website is carried out by the website operator. You can find their contact details in the "Notice Regarding the Responsible Party" section of this privacy policy.
On the one hand, your data is collected when you provide it to us, such as when you enter data in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This includes technical data (e.g., web browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter this website.
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.
You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can withdraw this consent at any time with future effect. In certain circumstances, you also have the right to request the restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For any further questions regarding data protection, you can contact us at any time.
When you visit this website, your browsing behavior may be analyzed statistically. This mainly happens through analytics programs.
Detailed information about these analytics programs can be found in the following privacy policy.
2. Hosting
We host the content of our website with the following provider:
We use GoHighLevel CRM on this website. The provider is GoHighLevel, Corporate HQ 400 North Saint Paul St. Suite 920 Dallas, Texas 75201, referred to below as "GoHighLevel CRM."
GoHighLevel CRM enables us to manage existing and potential customers and organize sales and communication processes. The use of the CRM system allows us to analyze and optimize our customer-related processes. Customer data is stored on GoHighLevel CRM’s servers. Details about the features of GoHighLevel CRM can be found here:
HighLevel is also a content management system (CMS) that helps create and manage websites more quickly and easily. It allows users to manage, edit, and publish content such as text, images, videos, and other media without requiring deep programming knowledge or technical skills. HighLevel can also be used as a platform for eCommerce websites to enable the sale of products and services.
Additionally, ProLayers LeadConnector is used on a website to enable lead generation and conversion tracking functions. This tool allows businesses to track the number of visitors arriving on their website and identify those who sign up for a particular offer or make a purchase. Businesses can also track which pages their visitors visit, which links they click on, and how long they stay on the page. This helps companies improve their lead generation and conversion tracking functions to generate more leads and increase sales.
The use of GoHighLevel CRM is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient customer management and communication possible. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
The data transfer to third countries outside the European Union is based on the standard contractual clauses of the EU Commission. You can find details in the privacy policy of GoHighLevel CRM:
We have entered into a contract for order processing (DPA) with the provider mentioned above. This is a data protection agreement required by law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission on the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of the data against access by third parties is not possible.
The responsible party for data processing on this website is:
Christina Schneider
c/o n-Tierex Martin Schneider GmbH
Regus Business Center
Carl-Zeiss-Ring 15a
85737 Ismaning
Germany
Phone: +4915560460297
Email:
The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons cease to apply.
If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data according to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, the data processing is additionally based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. The consent can be revoked at any time.
If your data is required for the fulfillment of a contract or for pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation based on Art. 6(1)(c) GDPR. The data processing may also be carried out based on our legitimate interest according to Art. 6(1)(f) GDPR. Information on the legal bases relevant in each case is provided in the following paragraphs of this privacy policy.
We use tools from companies based in non-secure third countries and US-based tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that no comparable level of data protection to that in the EU can be guaranteed in non-secure third countries.
We point out that the USA is generally considered a secure third country with a data protection level comparable to that in the EU. A data transfer to the USA is permissible if the recipient has certification under the "EU-US Data Privacy Framework" (DPF) or has adequate additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.
In the course of our business activities, we cooperate with various external entities. In some cases, the transfer of personal data to these external entities is necessary. We only transfer personal data to external entities if it is required to fulfill a contract, we are legally obligated to do so (e.g., sharing data with tax authorities), we have a legitimate interest in sharing the data based on Art. 6(1)(f) GDPR, or another legal basis allows the transfer of the data. When using processors, we only share personal data of our customers based on a valid contract for order processing. In the case of joint processing, a joint processing contract is concluded.
Many data processing operations are only possible with your explicit consent. You can revoke consent at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.
If the data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis for the processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for direct advertising purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct advertising purposes (objection pursuant to Art. 21(2) GDPR).
In the event of GDPR violations, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or location of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if necessary, a right to rectify or delete this data. You can contact us at any time for further questions on personal data.
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time. The right to restrict processing applies in the following cases:
-If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
-If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
-If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing instead of deletion.
-If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to demand the restriction of processing your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent, or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a member state.
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We here by object to the use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.
4. Data Collection on this Website
Our website uses so-called "cookies." Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them, or they are automatically deleted by your web browser.
Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies allow the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring web audience) are stored based on Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
We use GoHighLevel CRM on this website. The provider is GoHighLevel, Corporate HQ 400 North Saint Paul St. Suite 920, Dallas, Texas 75201, referred to below as "GoHighLevel CRM."
GoHighLevel CRM enables us to manage existing and potential customers and organize sales and communication processes. The use of the CRM system allows us to analyze and optimize our customer-related processes. Customer data is stored on the servers of GoHighLevel CRM. Details about the features of GoHighLevel CRM can be found here:
HighLevel is also a content management system (CMS) that helps create and manage websites more quickly and easily. It allows users to manage, edit, and publish content such as text, images, videos, and other media without requiring deep programming knowledge or technical skills. HighLevel can also be used as a platform for eCommerce websites to enable the sale of products and services.
Additionally, ProLayers LeadConnector is used on a website to enable lead generation and conversion tracking functions. This tool allows businesses to track the number of visitors arriving on their website and identify those who sign up for a particular offer or make a purchase. Businesses can also track which pages their visitors visit, which links they click on, and how long they stay on the page. This helps companies improve their lead generation and conversion tracking functions to generate more leads and increase sales.
The use of GoHighLevel CRM is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient customer management and communication possible. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
The data transfer to third countries outside the European Union is based on the standard contractual clauses of the EU Commission. You can find details in the privacy policy of GoHighLevel CRM:
We have entered into a contract for order processing (DPA) with the provider mentioned above. This is a data protection agreement required by law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
On our website, you have the option to schedule appointments with us. For planning purposes, we use the calendar service from lemcal, Lemcal GmbH, Kurfürstendamm 194, 10707 Berlin, Germany, hereinafter referred to as "lemcal."
To schedule an appointment, you will enter the requested data and your preferred date in the provided form. The data entered will be used for planning, conducting, and, if necessary, following up on the appointment. The appointment data will be stored on lemcal's servers. You can review their privacy policy here:
https://www.lemcal.com/datenschutz
The data you enter will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases. Mandatory legal provisions—particularly retention periods—remain unaffected. The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a straightforward appointment scheduling process with interested parties and customers. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as consent includes the storage of cookies or access to information in the user's device (e.g., for device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time.
If you send us inquiries via the contact form, the information you provide in the inquiry form, including your contact details, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you enter into the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your inquiry has been processed). Mandatory legal provisions—especially retention periods—remain unaffected.
If you contact us via email, phone, or fax, your inquiry, including all personal data arising from it (e.g., name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your request has been fully processed). Mandatory legal provisions—especially legal retention periods—remain unaffected.
We use the WhatsApp instant messaging service to communicate with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication is encrypted end-to-end (peer-to-peer), which prevents WhatsApp or third parties from accessing the content of the communications. However, WhatsApp does have access to metadata generated during the communication process (e.g., sender, recipient, and timestamp). We also point out that WhatsApp, according to its own statements, shares user data with its parent company Meta, which is based in the USA.
Further details on data processing can be found in WhatsApp’s privacy policy:
https://www.whatsapp.com/legal/#privacy-policy
The use of WhatsApp is based on our legitimate interest in fast and efficient communication with customers, interested parties, and other business and contractual partners (Art. 6(1)(f) GDPR). If appropriate consent has been requested, processing is carried out exclusively on the basis of consent, which can be revoked at any time with future effect.
The communication content exchanged via WhatsApp will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your inquiry has been processed). Mandatory legal provisions—particularly retention periods—remain unaffected.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Each company certified under the DPF is required to comply with these data protection standards.
We use WhatsApp in the "WhatsApp Business" version.
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here:
https://www.whatsapp.com/legal/business-data-transfer-addendum
We have entered into a data processing agreement (DPA) with the above-mentioned provider.
We use chatbots to communicate with you. Chatbots are capable of responding to your questions and other inputs without human assistance. In doing so, the chatbots analyze additional data along with your inputs to provide appropriate answers (e.g., names, email addresses, and other contact details, customer numbers and other identifiers, orders, and chat histories). Furthermore, the chatbot may collect your IP address, log files, location information, and other metadata. This data is stored on the servers of the chatbot provider.
Based on the collected data, user profiles can be created. Additionally, the data may be used to display interest-based advertising, provided the other legal requirements (particularly consent) are met. The chatbots may also be linked to analytics and advertising tools.
The collected data can also be used to improve the chatbot and its responses (machine learning).
The data you provide during communication will remain with us or the chatbot provider until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your request has been processed). Mandatory legal provisions—particularly retention periods—remain unaffected.
The legal basis for the use of chatbots is Art. 6(1)(b) GDPR if the chatbot is used for contract initiation or contract fulfillment. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, as far as consent includes the storage of cookies or access to information in the user's device (e.g., device fingerprinting) within the meaning of TTDSG. Consent can be revoked at any time. In all other cases, the use is based on our legitimate interest in effective customer communication (Art. 6(1)(f) GDPR).
We use the chatbot from Voiceflow. Voiceflow is a platform that enables the creation of chatbots.
The operating company of Voiceflow is Voiceflow, Inc., 1055 Bay Street, Suite 2012, Toronto, ON, Canada, M5S 3A3.
Voiceflow follows all processes and guidelines for GDPR compliance and is ISO27001-certified. Further information on GDPR compliance can be found at:
https://www.voiceflow.com/gdpr
The applicable data protection regulations of Voiceflow can be found at:
https://www.voiceflow.com/privacy
In a basic chat, no personal data from the website visitor is collected or processed. However, if you want to initiate direct communication with us, we require the following information for contact purposes:
First and last namePhone number and/or email address
Your data is used exclusively for communication with you and will not be shared with third parties. Before we collect this information, you must explicitly consent to the data processing. Without your consent to data collection and processing, the chat will be terminated.
The data you enter will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases. Mandatory legal provisions—particularly retention periods—remain unaffected.
5. Social Media
We use links to our profiles on various social media networks on our website. If you click on these links, you will be redirected to our profile on the respective platform. Please note:
-When you click these links, data will be transmitted to the operators of the social networks.
-The data processing that follows is subject to the privacy policies of the respective network.
-We do not transmit personal data to these platforms unless you click on the links.
-If you are logged into a social network while visiting our page, the network may link your visit to your account.
We recommend reviewing the privacy policies of the respective social networks before using these links. The use of these links is based on Art. 6(1)(f) GDPR. We have a legitimate interest in promoting our presence on social media and communicating with users. You can object to the data processing by social networks by adjusting your browser settings or avoiding the use of these links.
6. Analytics Tools and Advertising
HighLevel
This website uses the GoHighLevel (GHL) tracking system. The provider is GoHighLevel, LLC, located at 400 North Saint Paul St., Suite 920, Dallas, Texas 75201, USA.
With the help of GHL tracking, GHL and we can detect whether a user has performed certain actions on our website. For example, we can evaluate how often buttons on our website are clicked and which products are viewed or purchased most frequently. This information is used to create conversion statistics and optimize our website. We only receive aggregate data on the number of users performing certain actions. We do not receive any information with which users can be personally identified. GHL uses cookies or comparable recognition technologies for identification purposes.
The use of this service is based on your consent according to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time. More information on data protection at GoHighLevel can be found in GHL's privacy policy:
https://www.gohighlevel.com/privacy-policy
Since GoHighLevel is a US-based company, we cannot guarantee that data processing will fully comply with European data protection standards. It is possible that personal data may be transferred to the USA and processed there. Please note that, according to the European Court of Justice, the USA does not provide a data protection level comparable to that of the EU, and an increased risk to your data cannot be excluded.
You can object to the data processing by GHL at any time by revoking your consent or adjusting your browser settings.
We have entered into a contract for order processing (DPA) with the provider mentioned above. This is a data protection agreement required by law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
This website uses Clarity, a service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.
https://docs.microsoft.com/en-us/clarity/
(referred to hereafter as "Clarity").
Clarity is a tool for analyzing user behavior on this website. Clarity specifically tracks mouse movements and creates graphical representations (heatmaps) showing which parts of the website users scroll through most frequently. Clarity can also record sessions, allowing us to review website usage in the form of videos. Additionally, we receive insights into overall user behavior on our website.
Clarity uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or the use of device fingerprinting). Your personal data is stored on Microsoft's servers (Microsoft Azure Cloud Service) in the USA.
Where consent has been obtained, the use of the aforementioned service is based exclusively on Art. 6(1)(a) GDPR and § 25 TTDSG. Consent can be revoked at any time. If no consent has been obtained, the use of this service is based on Art. 6(1)(f) GDPR; the website operator has a legitimate interest in effective user analysis.
Further details about Clarity's data protection can be found here:
7. Newsletter
If you wish to receive the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered into the newsletter subscription form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example, by clicking on the "unsubscribe" link in the newsletter. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after unsubscribing. Data stored for other purposes remains unaffected by this.
After you unsubscribe from the newsletter, your email address may be stored in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest pursuant to Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
8. Plugins and Tools
This site uses Google Fonts for the uniform display of fonts, which are provided by Google. The Google Fonts are installed locally. No connection to Google servers is established in this process.
Further information on Google Fonts can be found at:
https://developers.google.com/fonts/faq
and in Google’s privacy policy:
9. Audio and Video Conferences
For communication with our customers, we use online conferencing tools, among other things. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data is collected and processed by both us and the provider of the respective conference tool.
The conferencing tools collect all data you provide or that is necessary for the use of the tools (e.g., email address and/or your telephone number). The conferencing tools also process the duration of the conference, start and end (time) of participation in the conference, the number of participants, and other “contextual information” in connection with the communication process (metadata).
Additionally, the tool provider processes all technical data necessary for the handling of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone, or speakers, as well as the type of connection.
If content is shared within the tool, uploaded, or otherwise made available, it is also stored on the servers of the tool provider. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.
Please note that we do not have full control over the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, which we have listed below.
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Additionally, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the use of the tools is based on this consent; the consent can be revoked at any time with effect for the future.
The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent for storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.
We have no control over how long your data is stored by the conference tool providers for their own purposes. For details, please refer to the privacy policies of the respective conference tools providers.
For online meetings and video conferences, we use Google Meet. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
When using Google Meet, various data is processed. The extent of the data processed depends on what data you provide before or during your participation in an online meeting. The data processed includes:
-User details (name, email address, profile picture, if uploaded)
-Meeting metadata (date, time, meeting ID, phone numbers)
-Text, audio, and video data (chat content, audio recordings, video recordings, if enabled)
-Other content shared during the meeting (e.g., screen sharing)
This data is processed to provide the service and its functionalities. The legal basis for data processing is Art. 6(1)(b) GDPR, provided the meetings are conducted within the framework of contractual relationships. If no contractual relationship exists, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the effective execution of online meetings. Please note that data may also be transferred to countries outside the EU when using Google Meet. Google is certified under the "EU-US Data Privacy Framework" (DPF) and is committed to complying with EU data protection standards. More information about data protection at Google Meet can be found in Google's privacy policy:
https://policies.google.com/privacy
You have the right to object to data processing. Please note that in this case, participation in online meetings via Google Meet will not be possible. If you participate in a Google Meet session without creating a Google account, the data you provide will only be stored by Google for the duration of the meeting and will be deleted afterward.
We have entered into a contract for order processing (DPA) with the provider mentioned above. This is a data protection agreement required by law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom's privacy policy:
https://zoom.us/de-de/privacy.html
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
We have entered into a contract for order processing (DPA) with the provider mentioned above. This is a data protection agreement required by law to ensure that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.